You paid for the call. Then they could not remember your number.
Nobody memorises a ten digit number any more. They are driving, or it is on television for four seconds, and they cannot write it down. So they search instead, and a search returns whoever bought the keyword. Your advertisement worked. It just introduced your customer to somebody else.
Your advertising is working. That is the painful part.
Nothing below is a media failure. Every one of these happens after the money has already done its job.
They see it and they want you
The advertisement did its job. Somebody watching decided, in that moment, that they would like to call you.
They cannot write it down
They are driving. Or it is on television and the number is on screen for four seconds. Nobody memorises ten digits any more, and nobody pulls over to try.
So they search instead
And a search does not return you. It returns whoever bought the keyword. Your advertisement just introduced a customer to your competitor.
You did not lose the advertisement. You lost the customer the advertisement bought.
And if the call does get through, it lands in the second leak: the stack of tools most businesses already pay for, none of which talk to each other. The enquiry arrives, and then it sits in whichever one nobody opened today.
We know, because we own the businesses we fixed it for.
Nine live properties across four entities, all marketed by this department. The case studies are not clients we persuaded. They are our own profit and loss.
In the entire United States
For exclusive territory licensing
Commercials made in house since 2001
One login, one AI Chief of Staff
Three moves. In this order.
Close the first leak, then the second, then hand the whole thing to the people who built both.
Give them a number they cannot forget.
70,000,000 toll free numbers exist. Twelve #codes do.
A #code is a hash and three to five digits that spell a word. #4Law. #4Help. #SSDI. It is dialled from any mobile phone on the major United States carriers, and it is licensed by exclusive territory, so inside your territory nobody else can have it. Their own measurement is that a #code works 2.5 times better than a toll free number, for the simple reason that somebody can still remember it at a traffic light.
Make sure the call has somewhere to land.
Every tool your business runs on. Run by one AI Chief of Staff.
The second leak is quieter and costs more. The enquiry arrives and falls between the twelve tools most businesses are already paying for. WorkBOS is one workspace with over a hundred modules: projects, CRM, HR, payroll and real double entry accounting, with an approve first AI Chief of Staff that proposes the work and waits for a human to say yes. Close a deal and the project, the invoice and the ledger entry write themselves.
Let the department that built ours run yours.
Adjunct marketing. We add to what is working. We do not replace it.
Strategy, planning, website development, CRM, search, lead generation and complete business setup, plus writing, directing, casting and production for broadcast. Since 2001, from Boston, Miami, New York and the United Kingdom. The starting point is always the budget you have already committed, and the output is a plan for what you own rather than a pitch to replace it.
A complete business solution, and one part of it is not for sale anywhere else.
Every agency can do move three. Almost nobody can do move one. Nobody else owns all three.
There are twelve #codes in the United States and this group holds part of that register. An agency that wants one for a client comes here to get it. That is not a claim about quality; it is a fact about supply.
WorkBOS is this group's own software, not a reseller agreement. The company generating the enquiry owns the system that catches it, so there is no handoff between two vendors to lose it in.
The same six people wrote the commercials, licensed the numbers, built the platform and marketed the nine properties. One brief, one team, one invoice.
Not a campaign. A complete business solution: the number, the system, the site, the search, the leads and the broadcast, from one group that owns the scarce part.
We do not replace the campaign that is working. We inject into it.
Six products, if you want the specifics.
The three moves above are what to do. This is what each piece actually is, and what it costs.
Not sure which one you need? Tell us what is running and we will say which of the six actually applies.
Ask us →Hashtag Dialing Codes
A word your customer already knows, turned into the number they dial.
A #code is a hash followed by three to five digits that spell a word or an acronym. #4Law. #4Help. #SSDI. Dialled from any mobile phone on the major United States carriers, licensed by exclusive territory, so inside your territory nobody else can have it.
A number is only worth what answers it. Pair it with WorkBOS and the call, the text and the enquiry land in one place.
Check a territoryPound Codes
The same codes, sold as a marketing programme rather than as a number.
Pound Codes does not resell. It builds a collaborative marketing programme around the code, which is the difference between licensing a number and having somebody build the campaign that makes people dial it.
The programme is Rainer Agency work. Steps one, three and four of the chain above come from the same team.
Talk about a programmePound Codes USA
The United States storefront on the same inventory, on every major carrier.
Pound Codes USA sells the same exclusive #code vanity numbers with a plain United States framing: the only commercially available pound codes working across all the major US wireless carriers. It exists because the three brands were built before the shared register was, and it is being folded in.
If you are comparing the three storefronts, stop. Same inventory, one register. Ask us which territory is free.
Check a territoryWorkBOS
A business operating system: projects, CRM, HR, payroll and real double entry accounting in one workspace.
Over a hundred modules, and an approve first AI Chief of Staff that takes an instruction like onboard Acme Corp or chase overdue invoices, proposes the steps across every module it touches, and waits for a human to say yes. Every action is logged and reversible in one click. Close a deal and the project, the invoice and the ledger entry write themselves.
Agencies resell this under their own name. If you are one, the white label tier is the product for you, not the seat price.
Start freeStarStar numbers
Spellable ** numbers, sold only to qualified nonprofit organisations.
Rainer Agency holds the reseller role for ** numbers and sells them exclusively to qualified nonprofits. The same idea as a #code, aimed at organisations whose whole problem is being remembered in a moment of need rather than at a point of purchase.
If you are a nonprofit, the Hotline Directory lists crisis lines free, and it is run by the same group.
Ask about eligibilityRainer Agency
Adjunct marketing. We do not replace the campaign that is working. We inject into it.
Strategy, planning, website development, CRM, search, lead generation and complete business setup, plus writing, directing, casting and production for broadcast. Boston, Miami, New York and the United Kingdom, since 2001.
Most agencies buy steps two and four from somebody else. This group licenses them to other agencies.
Book a callThe half of this group that does not invoice anybody.
Operated by Rainer Philanthropies, Inc. Volunteer powered, no paid staff and no paid executives. Missions rather than companies, not counted as assets, and never listed beside a product. A helpline that cannot be remembered is a helpline that does not get called, which is why the ** numbers go to nonprofits and not to the highest bidder.
Crisis lines, helplines and chat services, searchable, with every listing verified before it is published. Free to nonprofit organisations and to schools.
Post Intensive Care Syndrome explained to the survivors and families who live with it, written with critical care clinicians and former patients. Education, not medical advice.
Volunteer powered, with no paid staff and no paid executives. It is the entity that builds the technology the other initiatives run on.
An international petition building the numbers needed to influence conversations about ending the commercial growing, manufacture and sale of tobacco.
Advocacy for former intensive care patients, and interactive guides for the families of current ones, written to reduce overwhelm at the point where families understand least and are asked to decide most.
The roadmap, with the one hard date on it.
Availability stops being a page somebody edits and becomes a register the page reads.
Four sites rebuilt
shahzadandrainer.com, hotlinedirectory.org, aftericu.org and raineragency.org, off Wix and onto one build.
raineragency.com cuts over
The one hard date. Content sign off is the only outstanding item.
The licensing register goes live
Availability is read from the register, so a territory licensed this morning is off the public map tonight.
Three storefronts become one
poundcodes and poundcodesusa fold into the register, with a redirect on every retired address.
The directory launches
Category by category, verified first. Launch size is a function of curators, not of build time.
You speak to the person doing the work.
No account layer. The person who answers is the person who builds it.
Robert RainerChief Delegation Officer
Dr. Noelle RainerVice President
Tariq ShahzadChief Operating Officer
Annalyn dela CruzDirector of Sales
Ayesha KhatunUI/UX Designer
Jakwan AhmedWeb DesignerNo client logos and no testimonials anywhere on this site. The group holds no logo licence from any client, and does not publish a quote it cannot trace back to the person who gave it. Named credentials with dates are published instead, because you can check those.
Named, dated, and checkable.
What a #code is, and why it beats ten digits.
The things people ask before they have heard of us.
What is a #code phone number?
A #code is a hash followed by three to five digits that spell a word or an acronym, like #4Law or #4Help. It is dialled from any mobile phone on the major United States carriers, and it works in place of a ten digit number in advertising.
How many #codes are there?
Around a dozen exist in the entire United States, against roughly seventy million toll free numbers. That scarcity is the point: a #code is licensed by exclusive territory, so inside your territory nobody else can have it.
What does an exclusive territory mean?
A licence covers a defined territory, by state and by area code. Inside that territory the code is yours alone. Availability is confirmed against the register rather than against a page somebody remembered to update.
Why is a #code better than a toll free number?
Because somebody can still remember it at a traffic light. Nobody memorises ten digits from a television commercial or a billboard, so they search instead, and a search returns whoever bought the keyword rather than the business that paid for the advertisement.
What is adjunct marketing?
Adding to the campaign that is already working rather than replacing it. Rainer Agency starts from the budget you have already committed and finds the reach still left in it. The output is a plan for what you own, not a pitch to replace it.
What is WorkBOS?
A business operating system: projects, CRM, HR, payroll and real double entry accounting in one workspace, with over a hundred modules and an approve first AI Chief of Staff. It replaces the stack most businesses already pay for, and it is this group's own software.
Who can buy StarStar numbers?
Qualified nonprofit organisations only. Rainer Agency holds the reseller role for spellable ** numbers and does not sell them commercially.
Where is Rainer Agency based?
Orlando, Florida, with broadcast work produced in Boston, Miami, New York and the United Kingdom since 2001. Six people across four countries, and no account layer between you and them.